Using this commercial service cart is really simple. Just hold the secure - grip handles and push or pull it where you need it. Since the drawers roll on ball bearings, you can open and close them easily. To load items, place them on the shelves, and the semi - textured surface will keep them from sliding. When shipping, remember that the units are knocked down and sent via UPS, so you'll need to assemble them. For maintenance, regularly check the casters to make sure they're rolling smoothly and clean the semi - textured surface with a mild cleaner. Avoid overloading the shelves; follow the specified weight limits to keep the cart in good condition.